Privacy Policy

This Privacy Policy describes how Ximthorethap collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Information you provide when contacting us through our contact form
• Details about your restoration projects and inquiries
• Payment information when processing transactions

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and manage your restoration projects
• Send you updates about your projects and our services
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data based on the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations to you
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interests: To operate our business and provide services, where such interests do not override your rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers
• In connection with a business transfer or merger

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Your Rights and Options

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track user interactions with our ads.

Google Ads Remarketing

We use Google Ads remarketing to show relevant advertisements to users who have visited our website. This is done through cookies and similar technologies.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. This service collects information about how visitors use our website.

Google Maps API

If we use Google Maps on our website, Google may collect information about your location and usage of the map feature.

Use of Cookies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Ximthorethap
309 Sunrise Trail Rd
Boise, ID 83702
Phone: +1 (502) 681-9144
Email: support@ximthorethap.world